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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jonathon Fields

Jonathon Fields

September 25, 2025

5  out of  5
rating by Jonathon Fields
"Maddie helped with everything I needed"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Shonette Fuller

September 24, 2025

5  out of  5
rating by Shonette Fuller
"The entire staff at Wayne Wallace State Farm is Amazing. I have been a customer at least since 2015. Each time I have questions about my policy the team is quick to answer. Recently I had an issue with my policy and Kim was very honest and helpful. The concern was resolved in a timely manner. Thank you Kim and the staff of Wayne Wallace."
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Regina Carlton

September 23, 2025

5  out of  5
rating by Regina Carlton
"Been with SF for 25+ yrs. Staff us always courteous and professional. Mr. Wallace is so easy to talk to, and will fully answer all my questions. Pleasurable experience."
We responded:
"Thanks so much Regina for this 5 star review. Continued blessings!"
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Bejamin Sullivan

September 22, 2025

5  out of  5
rating by Bejamin Sullivan
"Awesome service and I appreciate kim and the rest of the team for taking good care of me !"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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India Artis

September 19, 2025

5  out of  5
rating by India Artis
"I love Wayne Wallace State Farm!!!! Always great customer service, and friendly staff."
We responded:
"Thanks so much for this 5 star review, we appreciate your support and feedback."
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Vanessa J

September 19, 2025

5  out of  5
rating by Vanessa J
"I’ve been a State Farm customer for over 25 years and in various states. Although, I’ve had great experiences, the Wayne Wallace Agency has been one of the best! The entire staff has always been extremely supportive, helpful, friendly and very responsive. I’ve always felt that my insurance needs were important to the agency and I knew that my best interest was at the forefront. They have proven to be trustworthy and honest. This is an amazing agency and more companies should strive to provide the kind of superior customer care that this firm demonstrates with every encounter. If you’re searching for “okay” service, keep looking! If you’re seeking “greatness without contradiction”, contact Wayne Wallace!"
We responded:
"Vanessa you have blown me away with your words. Thanks so much for trusting us as you have. Continued blessings!"
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Cheryl F

September 17, 2025

5  out of  5
rating by Cheryl F
"I have had phenomenal service here. Kim is wonderful to work with, answered all of my questions promptly, and helped me to get my new car set up without hassle. She also helped me with getting everything updated and corrected after I got married. She was extremely pleasant and knowledgeable. I always get fantastic service with her!"
We responded:
"Kim is the best, thanks for recognizing her efforts. We appreciate you and your business."
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G Wms

September 8, 2025

5  out of  5
rating by G Wms
"Excellent customer service. This Agent cares about clients’ needs and concerns. I appreciate their Willingness to help resolve issues. I Highly recommend this State Farm agent."
We responded:
"Your 5 star review recognizing your experience with our office at Wayne Wallace State Farm is greatly appreciated. Thanks so much!"
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Joyce Todd

September 5, 2025

5  out of  5
rating by Joyce Todd
"Kimberly and Wayne have always been kind and very professional in assisting me with all of the products I have with State Farm. I appreciate them both!"
We responded:
"Joyce, thanks so much for the shoutout. Much appreciated!!! Please know we appreciate you here at the Wayne Wallace State Farm Agency as well!"
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Tracey Jones

September 2, 2025

5  out of  5
rating by Tracey Jones
"They will take care of you for sure!"
We responded:
"Tracey, we appreciate you and the sentiment shared!"
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Caleb Darr

August 29, 2025

5  out of  5
rating by Caleb Darr
"Maddie with state farm was very professional, answered all the questions I had, and got me hooked up with the insurance that best fit for my needs with combining New house and auto together! Was amazing with quotes need, adjusting, and staying on top overall!!! Thanks Maddie!!"
We responded:
"Caleb, thanks for recognizing Kaitlyn's efforts and thanks for trusting us to protect your family."
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Crystal Hodges

August 29, 2025

5  out of  5
rating by Crystal Hodges
"Excellent customer service!"
We responded:
"Thanks so much Crystal, we appreciate your recognition of our outstanding team!"
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Charles Braswell

August 29, 2025

5  out of  5
rating by Charles Braswell
"Customer service is nice and very professional."
We responded:
"Thanks for your 5 star review and recognition of the efforts of our team!"
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Dona Mobley

August 25, 2025

5  out of  5
rating by Dona Mobley
"I can’t say enough about how wonderful it is working with Kimberly Dayberry! She is always so quick to respond, which makes the entire process stress-free and easy. Kimberly goes above and beyond to make sure I have the information I need and explains things clearly. Her professionalism, attention to detail, and friendly approach really stand out. It’s such a relief knowing I can count on her to handle my insurance needs so well. Highly recommend!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to assist!"
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Nathan Bonfanti

August 22, 2025

5  out of  5
rating by Nathan Bonfanti
"Very easy very good very cheap very nice"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Paul Clayton

August 21, 2025

5  out of  5
rating by Paul Clayton
"Kim, was great at getting me the information I needed to work with the electrical company that the underwriting company needed."
We responded:
"Paul, thanks for the positive feedback recognize Kim's efforts. We truly are grateful to have her on the team!"
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Nora Harper

August 21, 2025

5  out of  5
rating by Nora Harper
"Kimberly Dayberry was very professional, friendly and displayed great customer service skills."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
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Rich

August 21, 2025

5  out of  5
rating by Rich
"Kimberly Dayberry was so helpful to me! She was very nice and funny. Really good and positive energy. She’s the type of person you want to speak with when you call a company for any assistance"
We responded:
"Yes, Kim is amazing, thanks for recognizing her efforts and thanks for this review and your business!"
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Ricky Scarborough

August 19, 2025

5  out of  5
rating by Ricky Scarborough
"I've been using Wayne Wallace Ins. for about 9 yrs now. I have nothing but excellent customer service from everyone. They treat you as family not just a customer. And Kim is really a God Send is is always at her best. Thank you guys and gals for everything y'all have done with my auto and homeowners insurance needs."
We responded:
"Ricky, thanks again for doing business with our agency. We appreciate this 5 star review!"
Profile photo of Alli Mckinney

Alli Mckinney

August 19, 2025

5  out of  5
rating by Alli Mckinney
"Thank you !!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Taryn Dixon

August 17, 2025

5  out of  5
rating by Taryn Dixon
"I was looking for another auto insurance company and a friend of mine told me about Wayne Wallace at State Farm. I immediately called him and received a quote, and it was amazing price difference. The staff is very helpful when I call. I’m very happy. Thank you Kimberly for getting me the correct information that I needed. I was able to email it and they received the correct documents."
We responded:
"Taryn, thank you very much for this 5 star review for the Wayne Wallace State Farm Insurance Agency. It is our pleasure to take care of your car and renters insurance needs!"
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John Bogner

August 15, 2025

5  out of  5
rating by John Bogner
"I was impressed with the professionalism of Tyler Stocks with State Farm. He listened to our issues and concerns and address all of our questions. Most of the time talking to someone on a late Friday afternoon, they just want to get you off of the phone and go home....Not Tyler....LOL"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Sheryl Brown

Sheryl Brown

August 15, 2025

5  out of  5
rating by Sheryl Brown
"Tyler is awesome! Helped me with our vehicle insurance and our homeowners."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Wayne Wallace State Farm!"
Profile photo of Teixeira

Teixeira

August 14, 2025

5  out of  5
rating by Teixeira
"I had a great experience with Kim and the Wayne Wallace State Farm team. They were very professional, helpful, and patient throughout the entire process. Kim kept me updated and made sure everything was handled smoothly. I truly appreciate the excellent customer service and highly recommend this office!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! "
Profile photo of Kimberly Neptune

Kimberly Neptune

August 14, 2025

5  out of  5
rating by Kimberly Neptune
"We are so grateful for this State Farm group who has helped manage so many of our insurance needs. Kim at Wayne Wallace State Farm helps negotiate our college student rental insurance each year, keeping up with the many changes in needs as he has loved each time and providing the right amount of coverage each year. She is meticulous and we appreciate her diligence ensuring the policies are correct"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"