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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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CJ Wilson

February 6, 2026

5  out of  5
rating by CJ Wilson
"Kimberly Dayberry was very kind and efficient while assisting with changes to a auto policy."
We responded:
"Thanks CJ, we appreciate the feedback!"
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Robin Mcintyre

January 28, 2026

5  out of  5
rating by Robin Mcintyre
"I have had great service at State Farm. I made an error with my payment and Kim came quickly to my rescue. So thankful for her service at State Farm."
We responded:
"We are thankful for the trust you continue to place in our agency. Thanks again for this review."
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Sheryl Brown

January 22, 2026

5  out of  5
rating by Sheryl Brown
"Tyler & Kim have been awesome! Helped me with our vehicle insurance and our homeowners. Very knowledgeable!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Wayne Wallace State Farm!"
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Laura Guelfi

January 16, 2026

5  out of  5
rating by Laura Guelfi
"We have enjoyed fast, friendly service with Wayne Wallace's State Farm office for many years! Highly recommend!"
We responded:
"Thanks Laura for your review and continued trust in our agency."
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Brandon

January 15, 2026

2  out of  5
rating by Brandon
"Got the same exact coverage from Geico for literally half the monthly price that I was being charged here"
We responded:
"Brandon thanks for sharing your feedback on pricing. We hate to lose your business and will follow up in 5-6 months as rates change all the time. Looking forward to welcoming you back to the neighborhood!!"
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Nate Jackson

January 13, 2026

5  out of  5
rating by Nate Jackson
"I dealt with Kimberly Dayberry at State Farm agency to get updated documents for replacing a car. She is very detailed oriented ensuring everything is done correctly and completely. Her customer service was outstanding."
We responded:
"Nate, thanks for recognizing the top notch service that Kim and the team consistently provides. We appreciate your feedback here at Wayne Wallace State Farm!"
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Kismet101

January 7, 2026

5  out of  5
rating by Kismet101
"Great costumer service."
We responded:
"Thanks so much for recognizing our efforts and trusting us to take care of your insurance needs."
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Vanessa J

December 30, 2025

5  out of  5
rating by Vanessa J
"** This is an update regarding the continued excellence demonstrated by the staff of Wayne Wallace Agency, as of 12/30/25. The staff is amazing! I continue to have excellent response time, wonderful customer service, and I feel valued. Every encounter, no matter how great or small, has been exceptional and without procrastination. This firm has consistently exceeded my expectations. I am looking forward to many more years with this Agency. I’ve been a State Farm customer for over 25 years and in various states. Although I’ve had great experiences, the Wayne Wallace Agency has been one of the best! The entire staff has always been extremely supportive, helpful, friendly, and very responsive. I’ve always felt that my insurance needs were important to the agency, and I knew that my best interests were at the forefront. They have proven to be trustworthy and honest. This is an amazing agency, and more companies should strive to provide the kind of superior customer care that this firm demonstrates with every encounter. If you’re searching for “okay” service, keep looking! If you’re seeking “greatness without contradiction”, contact Wayne Wallace!"
We responded:
"Vanessa you have blown me away with your words. Thanks so much for trusting us as you have. Continued blessings!"
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Thomas Smith

December 18, 2025

5  out of  5
rating by Thomas Smith
"Kim is very informative, knowledgeable, to let me know what’s involved in pricing whereas she was more concerned that I understood the policies. She was not particularly trying to sell me a policy, but trying to get me to understand in all fairness."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Destiny Hamilton

December 16, 2025

5  out of  5
rating by Destiny Hamilton
"Everyone is such an amazing help, especially Kimberly! Continue to be great! ☺️"
We responded:
"Destiny, we appreciate your 5 star review and am grateful that you have chosen our office to take care of your insurance needs."
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Tracy Coley

December 15, 2025

5  out of  5
rating by Tracy Coley
"Kim is the best. Can always be reached for instant advice and help whether it’s a copy of an insurance card or a NoI. Over 20 years of coverage with State Farm and counting. Thanks to the Wayne Wallace team."
We responded:
"Tracy thanks for this awesome review and for you trusting our agency to take care of your insurance needs."
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Carolyn Y Bryson

December 10, 2025

5  out of  5
rating by Carolyn Y Bryson
"Tyler Stocks has great people skills! He listens, is patient, works with you, and follows through. I requested an online quote, and as soon as the office opened he contacted me. My relatives have done business with Wayne Wallace for years. Even when he moved from Goldsboro to Clayton, they kept their business with him. The office staff is always friendly and helpful. They specialize in thoughtfulness! They make customers feel appreciated!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority!"
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Lifewith Asia

December 9, 2025

5  out of  5
rating by Lifewith Asia
"Omggg call and ask for Tyler!! Trust me you won’t regret it!! He did everything he could to get me the lowest payments possible 10/10 highly recommended!"
We responded:
"Thank you for the five-stars. We appreciate you!"
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Chris & Kelly Craycraft

December 5, 2025

5  out of  5
rating by Chris & Kelly Craycraft
"Thank you Tyler for your excellent customer service & care! We have been State Farm policy holders in different states for 30 + years and Tyler with the Wayne Wallace Agency proved why we continue to remain insured by them."
We responded:
"Chris and Kelly, thanks for this review as well as the trust you have placed in us for taking care of your insurance needs."
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Azlea Hubbard

December 3, 2025

5  out of  5
rating by Azlea Hubbard
"I've been a customer for many years of Wayne Wallace State Farm. They have great customer service and competitive pricing and work hard to make sure you're satisfied."
We responded:
"AZ, thanks so much for this review, We appreciate having you as a tenured customer and look forward to serving you for many years to come."
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Rebecca Raines

December 2, 2025

5  out of  5
rating by Rebecca Raines
"We have been with Wayne a few years now. Great team, communication and easy to work with!"
We responded:
"Thank you for this review and your kind words."
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Ray Lukowicz

December 2, 2025

5  out of  5
rating by Ray Lukowicz
"Great team to deal with especially Kim."
We responded:
"Thanks so much for your review. We appreciate your business!"
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Jacqueline Evans

November 27, 2025

5  out of  5
rating by Jacqueline Evans
"State Farm Insurance has been fantastic to work with. Their customer service is friendly and responsive. I appreciate their competitive rates and the peace of mind knowing I’m well covered. Highly recommend!"
We responded:
"Jackie, thank you so much for this review. Here at Wayne Wallace State Farm we are grateful ti have customers like yourself!"
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The House That Rocks

November 14, 2025

5  out of  5
rating by The House That Rocks
"Grateful for the team of Wayne Wallace and State Farm. Always great customer service, response time and great people."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Debra Black

November 5, 2025

5  out of  5
rating by Debra Black
"I'm a new customer with Wayne Wallace Agency, and I am very pleased with the customer service experience I've received. I was given options that I didn't even know existed, I didn't feel bullied or less than for asking questions about my policies. The person's I spoke with on the phone was very professional, knowledgeable, and helpful. Thank you Wayne Wallace and staff."
We responded:
"Debra, it is our pleasure to take care of you and your insurance needs. Thanks again for this awesome review for Wayne Wallace State Farm Insurance Agency."
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Maureen Liljenquist

November 4, 2025

5  out of  5
rating by Maureen Liljenquist
"The folks at Wayne Wallace insurance, Tyler, Kim and Wayne, have provided the best and most personal customer service of any insurance company I have had. Please switch to them if you haven't already."
We responded:
"Maureen thanks so much for this review. We aim to deliver knock your socks off service. Thanks for trusting us to take care of all your insurance needs at Wayne Wallace State Farm!"
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Clay Cobb

October 31, 2025

5  out of  5
rating by Clay Cobb
"I had wonderful service with Kim at State Farm! She always called me back in a timely manner or texted me which was easier for me and my busy schedule. Helped make sure I had everything I needed for my claim. Highly suggest working with them! Thank you Kimberly!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Lolade Oshin

October 24, 2025

5  out of  5
rating by Lolade Oshin
"Mr. Wayne and his team are amazing. They always take care of me and my family (they’ve become apart of it in a way). Mr. Wayne, please give Tyler a raise - he’s the best!!!"
We responded:
"Lolade, this brings a smile to my face! Thanks so much for recognizing our team, we appreciate your business."
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Myra

October 22, 2025

5  out of  5
rating by Myra
"I've been with State Farm many years. I've always received eager to help, polite, friendly & knowledgeable service when I've called with questions or concerns. I agree with the slogan: "like a good neighbor State Farm Is There". I appreciate all of those working there! 😁"
We responded:
"Thanks so much Myra, our mission which drives us is to be there during the good and bad times. Thanks for trusting us to to help protect what matters to you."
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Renee Smith

October 15, 2025

5  out of  5
rating by Renee Smith
"I have done business with Wayne Wallace and staff for 15 years or more. They are always helpful. Kim actually caught an issue with my insurance, called to tell me about it and took care of it without me even doing a thing. I would recommend this office for all of your insurance needs."
We responded:
"Renee, thanks so much for the feedback. Customers like yourself make our day!"