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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tracey Whitfield

Tracey Whitfield

August 6, 2026

5  out of  5
rating by Tracey Whitfield
"I worked with Hailey, she was very helpful. I appreciate her taking her time to make sure I had the best coverage possible. Thank you for your patience and kindness."
We responded:
"Hi Tracey, thanks for leaving us this 5 star review. We love hearing of interactions with our office like what you experienced."
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Lisa Artis

August 6, 2026

5  out of  5
rating by Lisa Artis
"Kim of Wayne Wallace State Farm is absolutely AMAZING! She is always kind, prompt, knowledgeable and always willing to help."
We responded:
"Thanks Lisa, much appreciated!!"
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Jeremy Pittsenberger

August 3, 2026

5  out of  5
rating by Jeremy Pittsenberger
"Hailey was very easy to work with and very helpful"
We responded:
"Jeremy thanks so much for taking the time to leave us a 5 star review. We appreciate it."
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Tiffini Poole

July 30, 2026

4  out of  5
rating by Tiffini Poole
"Very responsive. Great customer service. Would highly recommend for insurance services."
We responded:
"Thank you Tiffini, we appreciate you taking the time to leave us a review."
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Jesus Cruz

July 29, 2026

5  out of  5
rating by Jesus Cruz
"Been with Wayne since Allstate dropped the ball with hurricane Irma. Great folks."
We responded:
"Jesus, we appreciate the 5 star review and shout out!"
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Sheila Smith

July 24, 2026

5  out of  5
rating by Sheila Smith
"Great customer service. Friendly & knowledgeable staff. Getting a replacement auto card + document was made easy. Kim helped me, over the phone."
We responded:
"Serving our customers is what we do best. Thanks for recognizing our team!"
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Martha Kay Curfman

July 24, 2026

5  out of  5
rating by Martha Kay Curfman
"Wayne is very knowledgeable and always patient with my questions. Kim gave me great customer service filling out an application for insurance. Would definitely recommend this agency to others."
We responded:
"Martha, thanks for taking the time to leave us a google review. We appreciate it and we appreciate you!"
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Dylan Daniels

July 21, 2026

5  out of  5
rating by Dylan Daniels
"Hailey did a great job helping me find the best bundle and rates that work for me. Very happy with her service and would highly recommend!"
We responded:
"Dylan welcome to the Wayne Wallace State Farm Agency. We appreciate this review as well as the trust you have placed in our team."
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Anthony Richard

July 13, 2026

5  out of  5
rating by Anthony Richard
"Wayne and his team are great! Always willing to help me understand the insurance world and help me get the best rate possible."
We responded:
"Anthony, thanks so much for this review. As always we appreciate you and your business. "
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Cynthia Brockington

July 7, 2026

5  out of  5
rating by Cynthia Brockington
"Very professional and kind"
We responded:
"Thanks for this review Cynthia, we appreciate it."
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Pernell Harville

June 30, 2026

5  out of  5
rating by Pernell Harville
"Wayne Wallace Agency is the best!! Anytime we need something they always make sure that its taken care of in a timely manner with friendliness and professionalism. This particular issue that was needed had to be done by email and they were on it. Thanks Wayne Wallace for hiring exceptional personnel like Kim.!!"
We responded:
"We appreciate this review as well as your trust over the years."
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Andrew Drake

June 30, 2026

5  out of  5
rating by Andrew Drake
"Hailey was fantastic. Answered all of my questions and made my experience much better than any other place I've dealt with. Outstanding customer service!"
We responded:
"Thanks Andrew for taking the time to leave us a review, we appreciate it very much."
Profile photo of Elizabeth S

Elizabeth S

June 29, 2026

5  out of  5
rating by Elizabeth S
"I can’t say enough great things about Wayne! He is, without a doubt, the best insurance agent I’ve ever worked with. He is professional, knowledgeable, and genuinely cares about his clients. Anytime I have a question, he takes the time to explain everything clearly and makes sure I understand my coverage and options.
What sets Wayne apart is how proactive he is. He stays on top of my insurance needs, checks in when necessary, and always looks out for my best interests rather than just trying to sell a policy. It’s rare to find someone who provides this level of personal service and truly makes you feel like a valued customer.
If you’re looking for an honest, dependable, and responsive insurance agent who goes above and beyond, I highly recommend Wayne. Five stars all the way!"
We responded:
"Elizabeth, thanks so much for this amazing review. Thanks for being a customer of ours, we appreciate you!"
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John L

June 29, 2026

5  out of  5
rating by John L
"I had to transfer our insurance from a car we traded in over the weekend to a new vehicle. Haily Wilcox,our account representative, handle.the transfer with the utmost of ease. Excellent customer service. We've been a customer for a few years now with always an excellent result no matter what the issue."
We responded:
"Hi John, thanks for the trust you have placed in our agency. We appreciate you."
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Paul Talerico

June 23, 2026

5  out of  5
rating by Paul Talerico
"Wayne runs an honorable business and his staff are not only good at what they do, but personable as well."
We responded:
"Paul thanks so much for sharing your experience. We appreciate it but more importantly we appreciate you trusting us to protect the things and people that you care about."
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Dalton Church

June 22, 2026

5  out of  5
rating by Dalton Church
"Hailey was fantastic to work with. She took the time to answer all of our questions, explained our coverage options clearly, and made the entire process easy and stress-free. She genuinely cares about her clients and goes above and beyond to make sure they are properly protected. If you’re looking for someone knowledgeable, responsive, and easy to work with, I highly recommend reaching out to Hailey and the team at Wayne’s office."
We responded:
"Dalton, thanks for recognizing Hailey and the way she puts our customers at ease. We appreciate you choosing to do business with our agency."
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Merle Harris

June 19, 2026

5  out of  5
rating by Merle Harris
"Kim is great...knowledgeable, helpful, and friendly...the perfect combination!"
We responded:
"Thanks for recognizing Kim's contributions and our agency. We appreciate this review."
Profile photo of Kat Patterson

Kat Patterson

June 18, 2026

5  out of  5
rating by Kat Patterson
"Wayne was so helpful! I had to change insurance quickly and he was able to make that process so smooth. He expertly answered all my questions!"
We responded:
"Kat, glad I was able to help! Thanks again for leaving a review."
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Angela Snead

June 18, 2026

5  out of  5
rating by Angela Snead
"Let me tell you something, go to this branch and this branch ONLY!!!! DON'T WALK, RUN!!! RUN TO THIS BRANCH! I called this branch yesterday to get quotes for one of my older car's that I needed full coverage on. They sent me quotes through email while I was at work. I called this morning soon as I got off work. Super fast! I'm talking about the speed of lightning! I got everything is needed & more right then, in less than 5 minutes of calling back after I got off work. This is the state farm branch everyone needs in their life! Super professional! Super nice! Keep you laughing! Super knowledgeable! They don't waste your time! They're not trying to give you the run around & give you outrageous prices to make you feel like you're being taken for a ride"
We responded:
"Angela thank you so much for sharing your experience with our office. We are thankful to have customers like you and we appreciate you trusting us to handle your insurance needs at Wayne Wallace State Farm."
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Chrissy Hart

June 15, 2026

5  out of  5
rating by Chrissy Hart
"Great service from Wayne Wallace’s team. Kim has been a great help in getting my car insurance quoted and binder sent. The entire team has been great to work with."
We responded:
"Chrissy thanks for caring enough to leave us this review. We appreciate you!"
Profile photo of AhkoriYah Ysrayl

AhkoriYah Ysrayl

June 15, 2026

5  out of  5
rating by AhkoriYah Ysrayl
"Love this company. I have been with Wayne Wallace State Farm for years. Great customer service. The Best!!!

Bridget Little"
We responded:
"Bridget yes you have and we appreciate your continued trust in us at Wayne Wallace State Farm."
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El Bebo

June 12, 2026

5  out of  5
rating by El Bebo
"Their staff are very friendly and professional, especially Kim, who helped me a lot with my car insurance. Thank you so much for your service."
We responded:
"Thank you for allowing us the opportunity to take care of your insurance needs at Wayne Wallace State Farm Insurance"
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zeneta davis

June 11, 2026

5  out of  5
rating by zeneta davis
"Kim was wonderful. She was very pleasant and helpful. She gave great customer service."
We responded:
"Thanks again Zeneta for recognizing our outstanding team."
Profile photo of Sheila D

Sheila D

June 11, 2026

5  out of  5
rating by Sheila D
"Wayne and his team are the greatest at getting any issues that come up resolved quickly"
We responded:
"Thanks Sheila, we appreciate you for trusting us to take care of your family."
Profile photo of Ebony Johnson

Ebony Johnson

June 10, 2026

5  out of  5
rating by Ebony Johnson
"Mr. Wayne Wallace and his team are phenomenal! Every interaction that I’ve had with his company has been professional and kind. I am a happy customer."
We responded:
"Thanks again Ebony for this amazing review. We appreciate you!"