State Farm® Insurance Agent Wayne Wallace

"Great costumer service."

"** This is an update regarding the continued excellence demonstrated by the staff of Wayne Wallace Agency, as of 12/30/25. The staff is amazing! I continue to have excellent response time, wonderful customer service, and I feel valued. Every encounter, no matter how great or small, has been exceptional and without procrastination. This firm has consistently exceeded my expectations. I am looking forward to many more years with this Agency. I’ve been a State Farm customer for over 25 years and in various states. Although I’ve had great experiences, the Wayne Wallace Agency has been one of the best! The entire staff has always been extremely supportive, helpful, friendly, and very responsive. I’ve always felt that my insurance needs were important to the agency, and I knew that my best interests were at the forefront. They have proven to be trustworthy and honest. This is an amazing agency, and more companies should strive to provide the kind of superior customer care that this firm demonstrates with every encounter. If you’re searching for “okay” service, keep looking! If you’re seeking “greatness without contradiction”, contact Wayne Wallace!"

"Kim is very informative, knowledgeable, to let me know what’s involved in pricing whereas she was more concerned that I understood the policies. She was not particularly trying to sell me a policy, but trying to get me to understand in all fairness."

"Everyone is such an amazing help, especially Kimberly! Continue to be great! ☺️"

"Kim is the best. Can always be reached for instant advice and help whether it’s a copy of an insurance card or a NoI. Over 20 years of coverage with State Farm and counting. Thanks to the Wayne Wallace team."

"Tyler Stocks has great people skills! He listens, is patient, works with you, and follows through. I requested an online quote, and as soon as the office opened he contacted me. My relatives have done business with Wayne Wallace for years. Even when he moved from Goldsboro to Clayton, they kept their business with him. The office staff is always friendly and helpful. They specialize in thoughtfulness! They make customers feel appreciated!"

"Omggg call and ask for Tyler!! Trust me you won’t regret it!! He did everything he could to get me the lowest payments possible 10/10 highly recommended!"

"Thank you Tyler for your excellent customer service & care! We have been State Farm policy holders in different states for 30 + years and Tyler with the Wayne Wallace Agency proved why we continue to remain insured by them."

"I've been a customer for many years of Wayne Wallace State Farm. They have great customer service and competitive pricing and work hard to make sure you're satisfied."

"We have been with Wayne a few years now. Great team, communication and easy to work with!"

"Great team to deal with especially Kim."

"State Farm Insurance has been fantastic to work with. Their customer service is friendly and responsive. I appreciate their competitive rates and the peace of mind knowing I’m well covered. Highly recommend!"

"Grateful for the team of Wayne Wallace and State Farm. Always great customer service, response time and great people."

"I'm a new customer with Wayne Wallace Agency, and I am very pleased with the customer service experience I've received. I was given options that I didn't even know existed, I didn't feel bullied or less than for asking questions about my policies. The person's I spoke with on the phone was very professional, knowledgeable, and helpful. Thank you Wayne Wallace and staff."

"The folks at Wayne Wallace insurance, Tyler, Kim and Wayne, have provided the best and most personal customer service of any insurance company I have had. Please switch to them if you haven't already."

"I had wonderful service with Kim at State Farm! She always called me back in a timely manner or texted me which was easier for me and my busy schedule. Helped make sure I had everything I needed for my claim. Highly suggest working with them! Thank you Kimberly!!"

"Mr. Wayne and his team are amazing. They always take care of me and my family (they’ve become apart of it in a way). Mr. Wayne, please give Tyler a raise - he’s the best!!!"

"I've been with State Farm many years. I've always received eager to help, polite, friendly & knowledgeable service when I've called with questions or concerns. I agree with the slogan: "like a good neighbor State Farm Is There". I appreciate all of those working there! 😁"

"I have done business with Wayne Wallace and staff for 15 years or more. They are always helpful. Kim actually caught an issue with my insurance, called to tell me about it and took care of it without me even doing a thing. I would recommend this office for all of your insurance needs."

"Wayne's team made it VERY easy to switch my car and renter's insurance over from VA to NC, while also saving me money by looking Into discounts that tailored to me. Kim and Tyler were very polite, professional and helpful this morning which was ( and is always ) greatly appreciated. Thanks again!"

"Wonderful experience! Tyler was very helpful and knowledgeable. They were able to give me much better auto and homeowners coverage at less cost. I highly recommend them!"

"I always enjoy engaging with Kim at Wayne Wallace State Farm. Kim takes the time to listen and definitely follows up. She's awesome."

"Maddie helped with everything I needed"

"The entire staff at Wayne Wallace State Farm is Amazing. I have been a customer at least since 2015. Each time I have questions about my policy the team is quick to answer. Recently I had an issue with my policy and Kim was very honest and helpful. The concern was resolved in a timely manner. Thank you Kim and the staff of Wayne Wallace."

"Been with SF for 25+ yrs. Staff us always courteous and professional. Mr. Wallace is so easy to talk to, and will fully answer all my questions. Pleasurable experience."