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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Morgan Griffith

Morgan Griffith

May 9, 2026

5  out of  5
rating by Morgan Griffith
"I recently bundled my home and car insurance with State Farm. Kim has been incredibly helpful through the process and very communicative. I absolutely recommend using Kim as your agent, you will not be disappointed!"
We responded:
"Thanks Morgan, we appreciate your recognizing our team's efforts here at Wayne Wallace State Farm Insurance."
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Chase Kirkman

May 9, 2026

5  out of  5
rating by Chase Kirkman
"Kimberly was amazing to work with while setting up our home and auto insurance. She helped us bundle our home and car insurance to get a great price, explained everything clearly, and made the whole process feel incredibly easy and stress-free. She was always friendly, responsive, and genuinely helpful throughout everything. You can tell she truly cares about her clients and her business! We really appreciated all of her help and would absolutely recommend Kimberly to anyone looking for insurance!"
We responded:
"Thank you for recognizing one of our rockstar employees and for trusting us at Wayne Wallace State Farm to protect your car and your home."
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Mike Savard

May 3, 2026

5  out of  5
rating by Mike Savard
"Great service, very competitive rates, and you’re talking to a neighbor, not a faceless person in a call center somewhere!"
We responded:
"Mike, I couldn't have said it any better. To us at Wayne Wallace State Farm, you are more than just a number. Thanks for this great review!"
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William Showman

April 24, 2026

5  out of  5
rating by William Showman
"Maddie at Wayne Wallace State Farm office is a professional, but with a fantastic attitude about how she treat her clients. It makes you feel like we are sitting around a pickle barrel having a laugh and great conversation. Julie and I have enjoyed working with her."
We responded:
"Bill and Julie, thanks for this outstanding review, we appreciate you both!"
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Vivian Gregory

April 23, 2026

5  out of  5
rating by Vivian Gregory
"All State has been amazing. Helped me with the transition of the bank paying for my house insurance, to me paying for the house insurance. Smooth. Professional."
We responded:
"You are the best, thanks so much for that 5 star review!"
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Bruce Falloon

April 21, 2026

5  out of  5
rating by Bruce Falloon
"Great customer service 👍🏽"
We responded:
"Thanks Bruce, we appreciate the feedback and your trust in our team."
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Alisa Guider

April 20, 2026

5  out of  5
rating by Alisa Guider
"Kim made what could’ve been a complicated process feel effortless. She seamlessly handled adding a new vehicle to our policy and getting our son set up as a driver—all with efficiency, positivity, and clear expertise. Every step was smooth, every question was answered, and her upbeat attitude made the whole experience even better. Highly recommend working with Kim!! She's an absolute gem."
We responded:
"Hi Alisa, thanks for this glowing review on Kim and by extension our office. We appreciate you trusting the team here at Wayne Wallace State Farm to handle your insurance needs."
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Lucy Blue

April 14, 2026

5  out of  5
rating by Lucy Blue
"Wayne Wallace and his team is the BEST insurance group I’ve ever worked with. They’re knowledgeable and dedicated to their customers. I love that I’ve entrusted them to help keep my family and I safe!"
We responded:
"Lucy, thanks so much for this amazing review. We appreciate you and your business!"
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LaTasha Nicholson

April 10, 2026

5  out of  5
rating by LaTasha Nicholson
"I always get great help from all the staff. Even when I leave a voicemail they return my call as soon as possible."
We responded:
"Hi LaTasha, we appreciate you and your business. Thanks so much for your business!"
Profile photo of Kameka Langston

Kameka Langston

March 28, 2026

5  out of  5
rating by Kameka Langston
"They were able to update my policy via email which is very convenient for me."
We responded:
"Kameka, thanks for the feedback and the 5 star review. Much appreciated!"
Profile photo of Joseph Hodges

Joseph Hodges

March 27, 2026

5  out of  5
rating by Joseph Hodges
"Tyler is phenomenal and very knowledgeable and reliable. Mr. Wallace and his team are the very best they go above and beyond great relationship great customer service. Friendly and courteous . Cares about the needs of their customers."
We responded:
"Joseph, thanks for entrusting us to take care of your insurance needs. We are blessed to welcome you to the neighborhood!"
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Dominique Townsend

March 26, 2026

5  out of  5
rating by Dominique Townsend
"The best service I ever have they work with you in any situation and always come through in a pinch"
We responded:
"Dominique, thanks so much for this amazing feedback and thanks as well for being a great customer!"
Profile photo of Cheryl Lemon

Cheryl Lemon

March 25, 2026

5  out of  5
rating by Cheryl Lemon
"When I call my agent’s office, I always receive prompt service. Kim Dayberry is very knowledgeable and addresses my concerns quickly and efficiently."
We responded:
"Kim consistently delivers top notch service to our customers. Thanks again for your accolades for our agency and the feedback."
Profile photo of Michelle Piggott

Michelle Piggott

March 16, 2026

5  out of  5
rating by Michelle Piggott
"Tyler helped my husband and I with home owners insurance and auto insurance. Tyler was extremely nice and answered every question we had which made us feel extremely comfortable! Tyler, thank you very much for all your help!!"
We responded:
"Michelle thank you so much for the feedback. We appreciate when our customers have a pleasant experience with our agency. Welcome to the neighborhood!"
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Johnnie Delmar

March 12, 2026

5  out of  5
rating by Johnnie Delmar
"I enjoy during business with the personnel at Wayne Wallace office. They are prompt on returning calls, e-mails and professional in telephone etiquette. I rate their service with the highest rating. Wanda Henderson"
We responded:
"Wanda thanks for your feedback. Our goal has always been about delivering top notch service with a very personable flair."
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Rafa

March 8, 2026

5  out of  5
rating by Rafa
"Wayne Wallace is an exceptional agent that helped me get my car insurance in record time! He understood the time constraint I was in and made it happen with a sense of urgency!"
We responded:
"Rafa, we appreciate your business and your feedback. Thanks again!!"
Profile photo of Marissa Alford

Marissa Alford

March 5, 2026

5  out of  5
rating by Marissa Alford
"Tyler was extremely helpful and kind"
We responded:
"Thanks for the review, we appreciate your feedback."
Profile photo of Dewon Forte

Dewon Forte

February 23, 2026

5  out of  5
rating by Dewon Forte
"Love service responds time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks for your service!!!!!!!!!!!!!!"
We responded:
"Thank you for this outstanding review! We aim to deliver knock your socks off service. Thanks again for allowing us the privilege of protecting you and your things!"
Profile photo of Mary

Mary

February 23, 2026

5  out of  5
rating by Mary
"Kim was fast, efficient, and thorough! I called to change my renters insurance, she had everything updated in a matter of minutes!"
We responded:
"Thanks for recognizing Kim's outstanding work and for trusting us to take care of your insurance!"
Profile photo of Jacob King

Jacob King

February 17, 2026

5  out of  5
rating by Jacob King
"Great and friendly agency!"
We responded:
"Thanks for choosing to do business with our agency, enjoyed our chat today."
Profile photo of Joysline Ndungu

Joysline Ndungu

February 13, 2026

5  out of  5
rating by Joysline Ndungu
"Fast and friendly"
We responded:
"Thanks Joysline, that is always our goal. Have a great weekend!"
Profile photo of Paul Clayton

Paul Clayton

February 13, 2026

5  out of  5
rating by Paul Clayton
"Very kind. Extremely helpful!"
We responded:
"Paul, thanks for the positive feedback recognize Kim's efforts. We truly are grateful to have her on the team!"
Profile photo of Dieter Fassnacht

Dieter Fassnacht

February 13, 2026

5  out of  5
rating by Dieter Fassnacht
"I am happy yo have Wayne as my State Farm representative for the last 15 years. The office is very competent and proactive. It is a pleasure dealing with Kim, Maddie and Wayne!"
We responded:
"Dieter, thanks so much for this 5 star review of Wayne Wallace State Farm! We appreciate the sentiments shared!"
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sw carter

February 13, 2026

4  out of  5
rating by sw carter
"One of my least favorite things to talk about is insurance: Auto, homeowner or life. However, Mr. Wayne Wallace made my auto and homeowners yearly review a walk in the park. Mr. Wallace is personable, engaging and knowledgeable. I actually enjoyed learning about my property and the best ways to protect my assets. I recommend him wholehardly. If you're looking for exceptional service, contact Mr. Wallace at State Farm Insurance."
We responded:
"Sharon, Ewing a customer's policies and offering recommendations is one of my favorite things to do. Thanks so much for this review, it is appreciated!"
Profile photo of Joyce Bellamy

Joyce Bellamy

February 12, 2026

5  out of  5
rating by Joyce Bellamy
"State Farm has been great for my car insurance—friendly, helpful customer service and quick responses. They also offer excellent life insurance plans. Highly recommend!"
We responded:
"Joyce thanks for the feedback, we appreciate you!!"