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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dominique Townsend

March 26, 2026

5  out of  5
rating by Dominique Townsend
"The best service I ever have they work with you in any situation and always come through in a pinch"
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Cheryl Lemon

March 25, 2026

5  out of  5
rating by Cheryl Lemon
"When I call my agent’s office, I always receive prompt service. Kim Dayberry is very knowledgeable and addresses my concerns quickly and efficiently."
We responded:
"Kim consistently delivers top notch service to our customers. Thanks again for your accolades for our agency and the feedback."
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Michelle Piggott

March 16, 2026

5  out of  5
rating by Michelle Piggott
"Tyler helped my husband and I with home owners insurance and auto insurance. Tyler was extremely nice and answered every question we had which made us feel extremely comfortable! Tyler, thank you very much for all your help!!"
We responded:
"Michelle thank you so much for the feedback. We appreciate when our customers have a pleasant experience with our agency. Welcome to the neighborhood!"
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Johnnie Delmar

March 12, 2026

5  out of  5
rating by Johnnie Delmar
"I enjoy during business with the personnel at Wayne Wallace office. They are prompt on returning calls, e-mails and professional in telephone etiquette. I rate their service with the highest rating. Wanda Henderson"
We responded:
"Wanda thanks for your feedback. Our goal has always been about delivering top notch service with a very personable flair."
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Rafa

March 8, 2026

5  out of  5
rating by Rafa
"Wayne Wallace is an exceptional agent that helped me get my car insurance in record time! He understood the time constraint I was in and made it happen with a sense of urgency!"
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Marissa Alford

March 5, 2026

5  out of  5
rating by Marissa Alford
"Tyler was extremely helpful and kind"
We responded:
"Thanks for the review, we appreciate your feedback."
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Dewon Forte

February 23, 2026

5  out of  5
rating by Dewon Forte
"Love service responds time!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Thanks for your service!!!!!!!!!!!!!!"
We responded:
"Thank you for this outstanding review! We aim to deliver knock your socks off service. Thanks again for allowing us the privilege of protecting you and your things!"
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Mary

February 23, 2026

5  out of  5
rating by Mary
"Kim was fast, efficient, and thorough! I called to change my renters insurance, she had everything updated in a matter of minutes!"
We responded:
"Thanks for recognizing Kim's outstanding work and for trusting us to take care of your insurance!"
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Jacob King

February 17, 2026

5  out of  5
rating by Jacob King
"Great and friendly agency!"
We responded:
"Thanks for choosing to do business with our agency, enjoyed our chat today."
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Joysline Ndungu

February 13, 2026

5  out of  5
rating by Joysline Ndungu
"Fast and friendly"
We responded:
"Thanks Joysline, that is always our goal. Have a great weekend!"
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Paul Clayton

February 13, 2026

5  out of  5
rating by Paul Clayton
"Very kind. Extremely helpful!"
We responded:
"Paul, thanks for the positive feedback recognize Kim's efforts. We truly are grateful to have her on the team!"
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Dieter Fassnacht

February 13, 2026

5  out of  5
rating by Dieter Fassnacht
"I am happy yo have Wayne as my State Farm representative for the last 15 years. The office is very competent and proactive. It is a pleasure dealing with Kim, Maddie and Wayne!"
We responded:
"Dieter, thanks so much for this 5 star review of Wayne Wallace State Farm! We appreciate the sentiments shared!"
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sw carter

February 13, 2026

4  out of  5
rating by sw carter
"One of my least favorite things to talk about is insurance: Auto, homeowner or life. However, Mr. Wayne Wallace made my auto and homeowners yearly review a walk in the park. Mr. Wallace is personable, engaging and knowledgeable. I actually enjoyed learning about my property and the best ways to protect my assets. I recommend him wholehardly. If you're looking for exceptional service, contact Mr. Wallace at State Farm Insurance."
We responded:
"Sharon, Ewing a customer's policies and offering recommendations is one of my favorite things to do. Thanks so much for this review, it is appreciated!"
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Joyce Bellamy

February 12, 2026

5  out of  5
rating by Joyce Bellamy
"State Farm has been great for my car insurance—friendly, helpful customer service and quick responses. They also offer excellent life insurance plans. Highly recommend!"
We responded:
"Joyce thanks for the feedback, we appreciate you!!"
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CJ Wilson

February 6, 2026

5  out of  5
rating by CJ Wilson
"Kimberly Dayberry was very kind and efficient while assisting with changes to a auto policy."
We responded:
"Thanks CJ, we appreciate the feedback!"
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Robin Mcintyre

January 28, 2026

5  out of  5
rating by Robin Mcintyre
"I have had great service at State Farm. I made an error with my payment and Kim came quickly to my rescue. So thankful for her service at State Farm."
We responded:
"We are thankful for the trust you continue to place in our agency. Thanks again for this review."
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Sheryl Brown

January 22, 2026

5  out of  5
rating by Sheryl Brown
"Tyler & Kim have been awesome! Helped me with our vehicle insurance and our homeowners. Very knowledgeable!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at Wayne Wallace State Farm!"
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Laura Guelfi

January 16, 2026

5  out of  5
rating by Laura Guelfi
"We have enjoyed fast, friendly service with Wayne Wallace's State Farm office for many years! Highly recommend!"
We responded:
"Thanks Laura for your review and continued trust in our agency."
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Brandon

January 15, 2026

2  out of  5
rating by Brandon
"Got the same exact coverage from Geico for literally half the monthly price that I was being charged here"
We responded:
"Brandon thanks for sharing your feedback on pricing. We hate to lose your business and will follow up in 5-6 months as rates change all the time. Looking forward to welcoming you back to the neighborhood!!"
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Nate Jackson

January 13, 2026

5  out of  5
rating by Nate Jackson
"I dealt with Kimberly Dayberry at State Farm agency to get updated documents for replacing a car. She is very detailed oriented ensuring everything is done correctly and completely. Her customer service was outstanding."
We responded:
"Nate, thanks for recognizing the top notch service that Kim and the team consistently provides. We appreciate your feedback here at Wayne Wallace State Farm!"
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Kismet101

January 7, 2026

5  out of  5
rating by Kismet101
"Great costumer service."
We responded:
"Thanks so much for recognizing our efforts and trusting us to take care of your insurance needs."
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Vanessa J

December 30, 2025

5  out of  5
rating by Vanessa J
"** This is an update regarding the continued excellence demonstrated by the staff of Wayne Wallace Agency, as of 12/30/25. The staff is amazing! I continue to have excellent response time, wonderful customer service, and I feel valued. Every encounter, no matter how great or small, has been exceptional and without procrastination. This firm has consistently exceeded my expectations. I am looking forward to many more years with this Agency. I’ve been a State Farm customer for over 25 years and in various states. Although I’ve had great experiences, the Wayne Wallace Agency has been one of the best! The entire staff has always been extremely supportive, helpful, friendly, and very responsive. I’ve always felt that my insurance needs were important to the agency, and I knew that my best interests were at the forefront. They have proven to be trustworthy and honest. This is an amazing agency, and more companies should strive to provide the kind of superior customer care that this firm demonstrates with every encounter. If you’re searching for “okay” service, keep looking! If you’re seeking “greatness without contradiction”, contact Wayne Wallace!"
We responded:
"Vanessa you have blown me away with your words. Thanks so much for trusting us as you have. Continued blessings!"
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Thomas Smith

December 18, 2025

5  out of  5
rating by Thomas Smith
"Kim is very informative, knowledgeable, to let me know what’s involved in pricing whereas she was more concerned that I understood the policies. She was not particularly trying to sell me a policy, but trying to get me to understand in all fairness."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Destiny Hamilton

December 16, 2025

5  out of  5
rating by Destiny Hamilton
"Everyone is such an amazing help, especially Kimberly! Continue to be great! ☺️"
We responded:
"Destiny, we appreciate your 5 star review and am grateful that you have chosen our office to take care of your insurance needs."
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Tracy Coley

December 15, 2025

5  out of  5
rating by Tracy Coley
"Kim is the best. Can always be reached for instant advice and help whether it’s a copy of an insurance card or a NoI. Over 20 years of coverage with State Farm and counting. Thanks to the Wayne Wallace team."
We responded:
"Tracy thanks for this awesome review and for you trusting our agency to take care of your insurance needs."